Policy Effective Date: January 2018
Policy Last updated: April 2018
What we collect
We may collect the following information:
- Contact information including phone number, address, postcode & email address
- Personal information such as passport number, date of birth, country of residence, check-in and check-out dates
- Comments or reviews of our products and services, if you choose to provide them
What we do with the information we gather
We require this information to comply with local laws, understand your needs and provide you with a better service, and in particular for the following reasons:
- We may use the information to create an manage your holiday rental booking.
- We may use the information to satisfy our legal obligations and to provide the data to the Guardia Civil or Junta de Andalucia as required by law.
- We may periodically send promotional emails about special offers or other information which we think you may find interesting, using the email address which you have provided. We will only do this if you have purposefully opted in to receive this type of information.
- If you choose to provide us with a review of our products and services, we may display these on our website in an anonymised form.
How we store your personal information
If you create a booking or make a request on one of our web contact forms, some personal information will be stored within this website’s database. These are currently the only occasions where personal data will be stored on this website.
This data is currently stored in an identifiable fashion; a limitation of the content management system that this website is built on. In the near future we aim to change the storage of this data to a pseudonymous fashion meaning that the data would require additional processing using a separately stored ‘key’ before it could be used to identify an individual.
Pseudonymisation is a recent requirement of the GDPR which many web application developers are currently working to fully implement. We are committed to keeping it as a high priority and will implement it on this website as soon as we are able to
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
If you make a booking with us, in order to comply with the legal requirements of Guardia Civil and Junta de Andalucia, we will hold your personal information on our systems for 3 years.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address at the bottom of this page. We will promptly correct any information found to be incorrect. Should you wish to have your personal data deleted, please email us at the address at the bottom of this page, including, if applicable, the User ID or email address you registered with.
THIS SITE IS NOT INTENDED FOR CHILDREN.
Persons below the age of 18 should not transmit personal data to us without the consent of their parents or legal guardians.
We are committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. The Site is not intended for and may not be used by children under the age of 13. We do not knowingly collect information from children under the age of 13 and we do not target the Site to children under 13.
We may not intend to collect or solicit information from people who are minors. However, as a condition of use for minors in those countries or regions where information gathering from minors is considered illegal, guardians will be responsible for accompanying minors for prevention of any unexpected circumstances when they access the Site.
If you believe that we have collected information about a child under 13, please contact us at firstname.lastname@example.org, so that we may delete the information.
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.
Changes to this Policy
We may may make changes to this policy from time to time. If we do so, we will amend the “Policy Last Updated” date shown at the top of this page. Please review this page regularly to ensure you are happy with any changes.